• Other • Tour Guide/Interpretation • Visitor Information • General Assistance
The Marin Headlands, part of the Golden Gate National Recreation Area (GGNRA), encompasses 12,000 acres of open space, extending from the north end of the Golden Gate Bridge to Muir Beach. Renowned for its geological features, the Marin Headlands also provides habitat for diverse plants and animals including several endangered species, and contains significant other cultural resources such as the former Nike Missile Site SF-88, the remains of more than two dozen former military gun emplacements and associated structures such as Battery Townsley, and the Point Bonita Lighthouse.
Activities of the Marin Headlands Visitor Center Volunteer are classified as primarily “interpretive” – public orientation and resource education. The Visitor Center Volunteer is part of the Marin Headlands volunteer and internship program, administered by the National Park Service, GGNRA, at the Marin Headlands. The volunteer is required to wear the approved National Park Service volunteer uniform.
Description of Duties
The Visitor Center Volunteer staffs the Marin Headlands Visitor Center and maintains its day-to-day operations. The volunteer will maintain the visitor center in a clean, neat, and organized state. The volunteer will maintain and accurately and effectively share with the public their knowledge of general park procedures, regulations and policies, Marin Headlands site locations, campground policies and current events. The volunteer will be expected to answer the phones and greet walk-in visitors in a friendly and courteous manner, and to operate a park communications radio. Campground and program reservations and permits will be recorded thoroughly and accurately. The volunteer will also maintain and stock brochures and maps, the hot beverage area, and will assist with project work on occasion.
Be well informed on park resources
Know how to operate base station and other portable radios
Issue camping permits
Answer phone calls and walk-in visitors’ questions courteously
Perform general house keeping in the Visitor Center
Maintain and clean exhibits
Be on time and in proper uniform
Keep track of visitation and phone call numbers
Record name and hours worked on daily Visitor Center Services Form
Volunteers receive training in National Park Service mission, policies, and visitor center operations. Volunteers can receive training in CPR, First Aid, Interpretation, and gain experience communicating with people (both public and staff) of diverse cultures and interests.
The main goal of the volunteer is to provide cultural and natural site resource information to the public in a courteous manner. This in turn increases public awareness of the resources, and fosters a public sense of stewardship in preserving the resources for present and future generations.
Knowledge / Skills Desired
Enjoy working with the public
Excellent oral communication skills in person and on the phone
Able to prioritize demands and handle visitor requests in an efficient manner
Knowledge of Bay Area locations and attractions helpful, as well as park resources such as flora, fauna, geology, lighthouses, and military history
• Conservation Education • Other • Tour Guide/Interpretation • Visitor Information • General Assistance
Photo Courtesy of NPS
Drawn to Multi Cultural Education? Intrigued by the geology at your feet? Fascinated with the magic of an ancient forest? Provoked by the possibilities of historic investigation? Inspired by working with young people?
The Golden Gate National Recreation Area, with sites such as Muir Woods, Alcatraz Island, Marin Headlands, Fort Point National Historic Site, and Presidio of San Francisco, serves as a dynamic outdoor classroom. Education interns work side-by-side with National Park Service Rangers to deliver place-based, relevant K-12 education programs that engage students in inquiry learning in the sciences and social studies.
As an Education Intern with the National Park Service, you will:
• Assist the National Park Service staff with managing and conducting curriculum-based programs for San Francisco Bay Area students
• Deliver classroom lessons that prepare students for field sessions
• Lead field programs with the help of other park staff and volunteers
• Help design curriculum materials and field activities for outdoor programs
• A valid driver's license is required
• A mature and professional demeanor while working with visitors and colleagues is required
• Good oral communication skills
• Bi-lingual/cultural skills helpful
• Basic knowledge of relevant subject area and inquiry approach to learning is helpful
• Out-of-pocket expenses, up to $30 per workday, if permanent address is at least 50 miles from the park
• Dormitory housing in the park at no cost to intern, if permanent address is at least 50 miles from the park
• Government vehicle for work-related driving needs
• National Park Service Volunteer uniform
• Training opportunities in interpretation and education
• Personal enrichment and experience working in a national park
• Experience working with diverse groups of students, teachers and park staff
• Full-time position -- 40 hours per week, Monday – Friday; time-off is available during school breaks as arranged with supervisor
• Opportunities for October 2014 through May 2015
For more information about programs, please see our web site at www.nps.gov/goga/forteachers
HOUSING & AMENITIES Description: Dorm style housing with common areas including common bathrooms, living areas, and kitchens. Shared housing with diverse individuals of all ages and social economic backgrounds.
• Office/Clerical • Visitor Information • General Assistance
The primary duty is to staff the Pacific West Region Information Center (PWRIC). The PWRIC is located at in the Golden Gate National Recreation Area Headquarters building.
The Center provides information about National Parks in the Pacific West Region of the country that includes parks in California, Nevada, Idaho, Washington, Oregon, Guam and American Samoa. The PWRIC also receives requests for information about other areas and agencies including San Francisco city parks, California State Parks and U. S. Forest Service areas.
Description of Duties
Responding to visitor inquiries in person, over the phone and by mail. These inquiries will range widely in topic
Updating informational materials for visitors
Special activities/opportunities may occur as Park Service needs arise.
This position requires the ability to prioritize visitors' needs and adapt to new situations to handle the demands of a busy office setting, e.g., answering phones, admitting visitors to the building, responding appropriately to emergency situations, prepare mailing materials, photocopying, filing, etc.
Applicants must be able to multitask and to work independently in absence of other staff.
As a National Park Service Volunteer you will provide information about National Park areas.
You will have the opportunity to learn more about National Parks than you ever imagined
Sometimes, you will be the first and only contact visitors from all over the world will have within the National Park Service (NPS)
Meet fellow volunteers at trainings and social events.
Goal: The goal of the Information Center is to provide visitors with information abou the Golden Gate National Recreation Area and NPS sites in the Pacific West Region.
Good communication and interpersonal skills
Ability to use office equipment and a telephone
Willingness to learn about the vast resources in our National Parks
Knowledge of other langauges and writing skills are beneficial, but not required. You will be required to wear an official National Park Service Volunteer uniform that will be provided to you.
Scheduled Hours: Four hours per week. Work periods are Monday through Friday, 8:30 am to 12:30 pm or 12:30 pm to 4:30 pm. Some flexibility possible, however reliability is necessary.