• Other • Tour Guide/Interpretation • Visitor Information • General Assistance
Metro Kiosk volunteers gain a great deal of knowledge about the events and locations on or near the National Mall, including many sites that are not controlled by the National Park Service, such as the Smithsonian Museums, the International Spy Museum, and the Newseum. Visitor inquiries will range from needing a map to seeking the location and hours of operation of a certain monument, memorial, or museum. Metro Kiosk volunteers are crucial links in helping visitors find their way around the Mall area and ensuring they have an enjoyable and memorable visit to Washington, D.C.
The National Mall and Memorial Parks mission is to manage, preserve, and maintain the monuments, memorials, and historic sites in the heart of Washington, D.C., and to provide opportunities for all Americans and park visitors to understand and be inspired by their significance. You can help advance this mission by volunteering in the park. Volunteers interact with visitors and assist Park Rangers in answering questions, giving talks, and leading tours of the monuments and memorials.