• Office/Clerical • Tour Guide/Interpretation • Visitor Information • General Assistance
Photo Courtesy of NPS
Hot Springs National Park is a unique place where city meets wildland and culture meets nature. This setting offers a wide variety of recreation opportunities for the public. Visitor center volunteers are front-line ambassadors who are responsible for providing a welcoming environment for the park's visitors.
Hot Springs National Park is seeking a friendly, energetic person to assist with visitor services at the Fordyce Visitor Center and Museum. This volunteer will work with a team of park staff and volunteers, primarily within the field of Interpretation and Visitor Services, and interact with a variety of people from diverse backgrounds.
Location: Hot Springs National Park Visitor Center, 369 Central Avenue
Time Commitment: Volunteers are scheduled for a morning (9:00 a.m. – 1:00 p.m.) and/or afternoon (1:00 p.m. – 5:00 p.m.) on a specific day or days each week. The visitor center is open seven days a week, 9:00 a.m. to 5:00 p.m. and is closed only on Thanksgiving Day, Christmas Day, and New Year's Day.
Visitor Center Volunteer provides the public with up-to-date, accurate park information in a calm, patient, and polite manner;
Distributes information about the facilities, programs, and regulations of Hot Springs National Park. As time allows, provides information about other national park sites and the city and state. Answers telephone inquiries, transfers calls to other offices, records and delivers messages;
Informal Roves: Walks in highly-used areas of the park (Bathhouse Row, hiking trails) to provide information, orientation, and education to effectively interpret park resources;
Develops and presents interpretive programs (not required): Researches, prepares and presents interpretive walks for various audiences. Program content should be relevant to Hot Springs National Park’s interpretive themes, and presented in a manner consistent with the Interpretive Development Program’s standards. Program Outlines must be submitted for approval and are subject to evaluation by interpretive staff.
Goal: To assist ranger staff in daily operations of the Fordyce Bathhouse Visitor Center and other areas in Hot Springs National Park contributing to the enjoyment of park visitors.
Qualifications: Desire to work in a public setting, interacting with a large number of people.
Good communication and interpersonal skills.
Ability to work independently (after training is provided).
Ability to work in hot weather, often standing or walking for up to three hours at a time.
Special Requirements: Prior knowledge of the area is helpful, but not required.
Training: Trainees are provided customer service, National Park Service and resource education training, and an orientation to Hot Springs National Park and the visitor center. They should also make use of the other training resources available at the visitor center.
Uniform: Volunteer will be in uniform. (Shirt, hat and nametag provided by the park.)