• Computers • Office/Clerical • Visitor Information
This volunteer serves as information receptionist for the Outer Banks Group (Cape Hatteras National Seashore, Wright Brothers National Memorial, Fort Raleigh National Historic Site) and provides administrative support services for the Administrative Division. The volunteer receptionist works for the Administrative Officer.
Actively participate in a safe workplace culture.
Serve as a front-line representative for the National Park Service.
Prepares, develops, formats proofreads, and types documents and correspondence, including letters, memoranda, and reports, in final form from hand-written notes or drafts.
Receive and direct telephone calls and visitors, and answer routine, non-technical requests for information.
Respond to requests for information via written correspondence, telephone, or internet by providing appropriate printed or email responses.
Operate a variety of office equipment including fax machines, copiers, printers, postage meters and mail equipment, and automated telephone and voice-mail systems.
Processes invoices for supplies, services, and utilities; verifies receipts, reconciles invoices and/or vendor statements with payment records, and prepares invoices for payment.
Establishes, updates and maintains office records and correspondence files. Maintains, purges, and disposes of office records/files in accordance with established regulations and procedures.
Distribute incoming and outgoing mail and deliveries.
Knowledge, Abilities, and Skills Required
Ability to be able to greet office visitors and make them feel welcome to the headquarters office.
Ability to pass a background check.
Basic knowledge of office functions.
Basic knowledge of Outer Banks Group visitor services and resources.
Knowledge of word processing, spreadsheet, and database management software.
Knowledge of clerical procedures used by the office to maintain files.
Ability to operate standard office equipment including personal computers, telephone switchboard, printers, fax machines, scanners, and copy machines.
Ability to learn program operations sufficient to respond to inquiries for routine information.
Work is performed in an office. Work is primarily performed in a sitting position but requires walking, standing, bending and carrying light objects.
Work is performed in an office setting. Area is lighted, heated and ventilated. Occasional attendance in a field setting may be required.
3 month minimum commitment.
Monday-Thursday 32 hours/week for an RV site.
The 32 hour/week commitment doesn't pertain to those living in the local community.
While on duty, the volunteer will wear a NPS volunteer shirt and name tag (provided). The volunteer will supply his/her own khaki pants, brown belt, and brown shoes. The volunteer should look professional at all times and follow the Outer Banks Group’s volunteer uniform policy.
Government Vehicles & Property / Personal Equipment
Volunteer will not be driving a government-owned vehicle.
Volunteer’s personal equipment will not be used while on duty.
To occupy park quarters/trailer sites, the volunteer must provide at least 32 hours of service per week for at least six weeks, not to exceed six months.
Volunteer will not be reimbursed for expenses.
** Please provide three references when applying. **
HOUSING & AMENITIES Type: Trailer/RV Pads Description: A RV trailer pad with complete hook ups will be provided.