• Conservation Education • Tour Guide/Interpretation • Visitor Information
This position is based out of Ocracoke Island District within Cape Hatteras National Seashore. The volunteer will perform duties to support the interpretive operations and mission goals of the park at the base of the Ocracoke lighthouse.
Actively participate in a safe workplace culture.
Provide park and general information to the public.
Answer numerous and repetitive questions about the park in a professional manner.
Educate visitors on the regulations of the park and safety concerns.
Distribute maps, brochures, and other printed materials.
Handle negative contacts and sensitive topics in a professional manner.
Monitor and report safety concerns to appropriate staff member.
May be requested to assist in emergency medical responses within scope of training.
Knowledge, Skills, and Abilities Required
Ability to work independently with little to no supervision and as part of a team.
Ability to research and communicate facts about the resources at Cape Hatteras.
Skill in oral communication and tactful discussion of controversial subject matter.
Ability to maintain a positive attitude and consistently be courteous and polite to visitors.
Enjoy talking with and meeting people.
Ability to learn quickly and retain basic knowledge.
Ability to follow written and oral directions, ask clarifying questions to ensure understanding of expectations.
Ability to effectively deal with stressful situations.
Requires standing for long periods of time.
Work is performed in both indoor and outdoor environments. Outer Banks weather is notoriously unpredictable and can change quickly. The area experiences thunderstorms, high winds, rain, high heat, extreme cold, tornados or waterspouts, and hurricanes. It is often hot and humid and sometimes the heat index exceeds 100 °F. The environmental conditions at the lighthouse may include high humidity and hot temperatures. The Seashore is also home to a number of insects including biting flies, chiggers, mosquitos, sand gnats, and ticks.
May 24, 2019 - October 2, 2019 (minimum commitment 6 weeks)
The regular work schedule will be agreed upon between the volunteer and the volunteer supervisor.
Volunteer will notify the volunteer supervisor of planned absences within a reasonable amount of time, usually not less than one week, or as soon as possible when the volunteer cannot be available to perform scheduled duties due to sickness or other reasons.
While on duty, the volunteer will wear a NPS volunteer shirt and ball cap (provided.) The volunteer will provide his/her own khaki or tan pants and brown shoes (no sandals.) The volunteer must be clean and look professional.
Government Vehicles & Property / Personal Equipment
The volunteer will not drive a government vehicle.
Volunteer will not be using a government computer.
Volunteer’s personal vehicles/equipment will not be used while on duty.
Housing will not be provided.
Volunteer will not be reimbursed for expenses.
*** Please provide three references when applying.***
HOUSING & AMENITIES Description: Housing is not available.