• Tour Guide/Interpretation • Visitor Information
Photo Courtesy of NPS
This position is based out of Cape Lookout Lighthouse within Cape Lookout National Seashore. As team members, volunteers will perform duties to support the interpretive operations and mission goals of the park.
Actively participate in a safe workplace culture.
During lighthouse season, staff visitor contact points within lighthouse.
Prepare and conduct a five minute talk covering topics of safety and history for lighthouse visitors.
Answer numerous and repetitive questions about the park in a professional manner.
Educate visitors on the regulations of the park and safety concerns.
Distribute maps, brochures, and other printed materials.
Handle negative contacts and sensitive topics in a professional manner.
Monitor and report safety concerns to appropriate staff member.
Receive and report lost and found items.
Occasionally, volunteer may be tasked to conduct an informal interpretative talk or presentation.
May be requested to assist in emergency medical responses within scope of training.
Knowledge, Skills, and Abilities Required
Ability to work independently with little to no supervision and as part of a team.
Ability to research and communicate facts about the resources at Cape Lookout.
Skill in oral communication and tactful discussion of controversial subject matter.
Ability to maintain a positive attitude and consistently be courteous and polite to visitors.
Enjoy talking with and meeting people.
Ability to learn quickly and retain basic knowledge.
Ability to follow written and oral directions, ask clarifying questions to ensure understanding of expectations.
Ability to effectively deal with stressful situations.
Requires sitting and standing for long periods of time.
Requires walking the 207 steps of the Cape Lookout Lighthouse (the equivalent of walking 10 flights of stairs.) This climb may be conducted multiple times during the course of one duty shift.
Work is performed in both indoor and outdoor environments. Outer Banks weather is notoriously unpredictable and can change quickly. The area experiences thunderstorms, high winds, rain, high heat, extreme cold, tornados or waterspouts, and hurricanes. It is often hot and humid and sometimes the heat index exceeds 100 °F. The environmental conditions at the lighthouse may include high humidity and hot temperatures as well as working in crowded areas with high volumes of public use. The Seashore is also home to a number of insects including biting flies, chiggers, mosquitos, sand gnats, and ticks.
Work Schedule Requirement
May 1 to September 16, 2018.
The volunteer will agree to a regular schedule of eight hours per shift and 32 hours per week. In the summer months, we expect volunteers to work the monthly night climb. This involves working until 10:00 pm once or twice a month. Daily schedules will be adjusted or revised at the discretion of the supervisor. Most shifts are 9 am to 5 pm. A minimum of 8 weeks is required to work at the Cape Lookout Lighthouse.
While on duty, the volunteer will be required to wear a uniform. A NPS volunteer shirt, name tag, and ball cap will be provided. The volunteer will provide his/her own khaki or tan pants and brown shoes (no sandals.) The volunteer must look professional.
To occupy park quarters/trailer sites, the volunteer must provide at least 32 hours of service per week for at least eight weeks, not to exceed six months.
Volunteer will not be reimbursed for expenses.
Please provide two references when applying.
HOUSING & AMENITIES Type: Trailer/RV Pads Description: Housing Type: RV Pads Housing Description: Housing: Volunteer RV hook-ups within the park may be available, which include electric, water, sewer, and laundry. Housing in the local community is difficult to secure and expensive. If you want to live outside of the park, then you must find your own housing.