• Office/Clerical • Visitor Information • General Assistance
Photo Courtesy of NPS
The Receptionist works primarily at Survey Lodge on the Washington Monument grounds alongside park rangers. Incumbent is stationed at the front desk of Survey Lodge and will be responsible for answering phone calls; this includes providing information about the park as well as directions to callers. The Receptionist also takes messages and relays same to appropriate personnel. The incumbent is also responsible for keeping the front desk area neat and organized.
Receptionists will use common office and communication equipment (multi-line telephones, desk top computers, copiers, fax machines, two-way radios, etc.). Work is performed in an office that is closed to the public. However, due to its proximity to a major thoroughfare, visitors occasionally stop to ask directions. Work is primarily sedentary and takes place in a low-traffic, well-lighted, and climate-controlled space.
The ideal candidate must have strong communication skills, and have proven organization and efficiency in their working style. Knowledge of the Washington Monument and facts about other park sites and the local area is essential.
Must be 16 years of age or older (exceptions can be made for younger applicants)
Position commitment of at least 3 months and a minimum of eight hours a month
VIP shirt and cap (provided); business casual slacks or khaki shorts (summer)
Minimum requirement is one day biweekly (every other week)(Sunday thru Saturday) for at least one of the following time slots:
9:00am - 1:00pm
1:00pm - 5:00pm
Training for this position will be provided. In addition, guides, rangers, and supervisory personnel are always on hand and will be available for questions and assistance.