• Other • Visitor Information • General Assistance
Job description: Shuttle Driver volunteers will transport visitors along a designated shuttle route in 12-passenger vans. The safety of the passengers is the prime responsibility of a shuttle driver. Duties include following a set schedule and route; providing information for visitors about the shuttle system; assisting with individuals needing special assistance (includes wheelchair loading/unloading); completing vehicle safety inspections; logging vehicle use; cleaning vans; gassing vans; recharging electric vans; using and following radio protocol; and recording visitor statistics for park use.
Goal: By assisting the preserve's shuttle operations, volunteers contribute to the enjoyment of park visitors and help reduce the preserve's carbon footprint.
Qualifications: Applicants should have a keen interest in meeting and working with people, customer service skills, ability to work cooperatively with others in a stressful environment, ability to follow directions and handle issues with tact and in a professional manner, knowledge of the local area, and the ability to tolerate changing climate/temperature for extended periods of time. Applicants must be willing to wear the official NPS volunteer uniform provided by the preserve.
Required: valid driver's license, strong communication skills, patience, enjoy working with people.
Desired: valid commercial driver's license, ability to work independently, first aid/CPR certification, excellent customer service skills.
Time Commitment: Schedule is negotiable, but a minimum commitment of 8 days per year is required. We welcome help for all days, but particularly need help on Fridays, Saturdays, and Sundays. Shifts can be mutually agreed upon, but are typically 8 hours/day. Volunteers are scheduled for 10:00 a.m. to 6:00 p.m. on a specific day or days each week.
Training: Trainees are provided an orientation to Valles Caldera National Preserve and shuttle operations. They are provided with written resources which they are expected to study. They should also make use of the other training resources available at the contact station.