• Research Library • Historical Preservation • Office/Clerical • Tour Guide/Interpretation • Visitor Information • General Assistance
Photo Courtesy of NPS
A greeter is the first, and often only, personal contact a visitor has in a park. Volunteers in this position will greet and welcome each visitor coming into the Lowndes Interpretive Center. Greeters and guides provide front-line interpretation answering question for visitors, giving information about the surrounding area (including other parks in the area), providing tours and talks to visitors and more!
Volunteers in this position also provide extra support for Park Staff during special programs and events. Throughout the year, the parks offer a variety of interpretive programs to visitors, free of charge. In order to provide programs year-round, the park needs volunteer Interpretive Guides. Programs are conducted by park staff and volunteers, and may be talks, demonstrations, or hands-on activities. Park staff determines program topics best for special events and the regular calendar. Park interpretive themes and training will be provided to inform the volunteer of what information should be shared during each program. This exciting role helps promote the mission of each park by linking volunteers to the visitors and the National Park Service.
Volunteers in this role will provide a meaningful and educational experience for visitors by helping them understand the significance of Selma to Montgomery Marches, the Voting Rights Movement, along with other park themes. Volunteers are expected to assist park staff by providing efficient, courteous and helpful information and services to park visitors. Safety will be maintained at all times.
Volunteers must be able to work independently for some periods of time (less than a day), with other volunteers, or Interpretation staff. Tasks may include, but are not limited to:
Run Visitor Center front desks
Answer questions for visitors
Answer telephone calls; transfer them to other staff members if necessary
Provide information about the area to visitors including other local NPS sites
Begin each session of the park film
Use public address system
Perform individual research
Provide pre-written interpretive talks at the Lowndes Interpretive Center
Assist with other light project work.
Knowledge and Skills Required
Good public communication skills
Ability to determine visitor needs and answer questions
Knowledge of park information
Reliability willingness to talk with visitors about the chosen subject
Ability to encourage visitors to stewardship
Flexibility for various types of weather conditions
Possess a mature and professional demeanor while working with park visitors and staff.
Be able to remain courteous and calm during possible hectic and/or emergency situations
Communicate effectively with park visitors and staff.
Knowledge of the proper use of equipment
Ability to be on time to work
Ability to maintain good working relationships with employees and other volunteers.
Ability to learn assigned tasks and be flexible.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Proper uniform is expected to be worn at all times. Uniform shirt will be provided by supervisor or VIP Coordinator. Volunteer will provide black slacks, khakis, or dark jeans. Clothing is expected to be clean, presentable, and free of holes and rips. Nametags should be worn at all times.
Low to moderate physical effort is required. Some duties at the job site require sitting or standing for extended periods of time, carrying equipment weighing up to 25 lbs., climbing stairs, walking short distances, and bending. Work also includes being outsides during warmer parts of summer/spring/fall days and colder parts of winter/fall days.
Volunteers will work predominantly inside Visitor’s Centers and Museums: the Lowndes Interpretive Center (SEMO). Visitor Center front desks will provide the main volunteer area but volunteers may also have access to staff offices and storage rooms where various chemicals may be present or have been used. Volunteers should also be prepared for short distance walks at all sites. These walks (around the Interpretive Center, around the Trail at the LIC, and around the field where Tent City sits) are subject to outside temperatures and weather conditions.
Tools, Equipment, and Vehicles to be operated
No vehicles will be operated within the scope of the position. Should a volunteer need to get to another site, transportation by staff will be provided.
Tools or equipment used will be limited to office supplies, general administrative equipment, and light support as needed for audiovisual capabilities.