• Office/Clerical • Tour Guide/Interpretation • Visitor Information • General Assistance
Photo Courtesy of NPS
Do you have a love of history and want to strengthen your interpersonal skills? Visitor Service Volunteers are critical to our mission of interpreting the significance of Ninety Six as a colonial settlement and the site of two Revolutionary War Battles. This type of volunteer acts as the first point of interpretive engagement with the public and must be ready at all times to teach the basics of the park’s history.
Volunteers must be able to work independently, or with other volunteers and park staff in the implementation of the interpretive goals.
Greet and welcome park visitors, provide them with the printed brochure and an oral introduction to the park facilities, and answer routine visitor inquiries. This would be the primary duty.
Start the interpretive movie “Ninety Six: Crossroads of a Revolution” on request. Record the number of visitors to each movie show time
Learn about the Ninety Six , Star Fort, the intricate history and the cultural and natural resources that the site protects; with a focus on the May through June siege of 1781
Use learned knowledge to provide accurate visitor information concerning the natural and cultural history of the park
Assist staff with special events when VIP is available: 96 Crossroads, Living History Saturdays, Harvest and Holidays, Education Days, and other events.
Know or have the ability to become familiar with Ninety Six and the area around it in order to assist visitors with directions.
Help Rangers and staff manage large crowds during school visitation and peak seasons.
Promote Junior Ranger activities –learn how to identify potential Junior Rangers and encourage them to get to know their National Park.
Promote park events to the public.
Answer phone after three-week trial period.
Attending training and orientation provided by the park staff.
Knowledge and Skills Required
Ability and willingness to acquire knowledge of the cultural history of Ninety Six and its significates.
Good communication skills and an ability to determine visitors needs and answer repetitive questions, with a positive attitude and professional demeanor.
Engaging, personable, energetic, professional, and enjoys working with the public.
Is dependable, timely, and will commit to a steady work schedule.
Follows instructions and the interpretive themes in place.
Does not stray from the set routine of the front desk..
Communicate and organize effectively with staff.
The volunteer is required to be on time and in the proper uniform. Clothing is expected to be clean, presentable, and free of holes and rips. For more information on the uniform reference the Volunteer Uniform Standards.
Volunteer must submit to a background check.
Take initiative to complete job duties with diligence and excellence.
Be organized, motivated, flexible, and able to complete multiple tasks in a timely manner.
Ability to read and learn historic information in order to answer the public’s questions.
Have patience with visitors – especially when faced with repetitive questions or dissatisfied persons.
Training, Tools, Equipment, etc
Volunteer training and park introduction is accomplished by the park staff.
Copies of park history, soldier list, and other references are in the front office and are available to read at front the desk. There is also a park library. These books can be brought to the visitor center but must stay at the park.
Will be taught about the park trails, will independently explore the trails with interpretive material, and will be introduced to the basic area.
Will be taught front desk operations, including the operation of the Eastern National register.
A volunteer shirt, hat, and limited outer wear will be provided by the park. The volunteer will provide their own brown or khaki long legged pants and close toed shoes.
Volunteers will provide their own transportation to the park. If transportation to another park is needed, use of a government vehicle may be approved.
Some light to moderate lifting may be required. Some duties require sitting, standing, or walking for extended periods of time. Volunteer must be able the deal with an extremely varied visitor audience in a high, stress, fast paced work setting.
All work will be conducted at Ninety Six NHS or the Southern Campaign Parks Group. Volunteers will have contact with the public and park staff. Most duties will be inside at the Visitor Center, but some maybe outdoors in a variety of weather condition, including hot and sunny days, stormy weather, rain, cold, etc. In these cases there is potential for excessive exposure to the sun, so the VIP must take precautions. There is potential for becoming dehydrated or overheated, so the VIP should carry plenty of water and drink regularly while working outdoors at the park. Please use common sense, take every precaution, and keep yourself safe. If in doubt, please check with park staff.