• Other • Visitor Information • General Assistance
Photo Courtesy of NPS
This is a full-time volunteer opportunity. Housing is included.
The primary function of the Roadside Assistance Volunteer (RAVEN) position is to assist the Law Enforcement staff in providing a variety of visitor services during times of high visitation. The program will fall under the purview of the West District Law Enforcement Rangers or their designee.
Primary Area of Responsibility:
Paradise Road and chain up locations
Paradise Parking lot
Longmire Parking Lot
The volunteers may also be requested to assist park staff in medical incidents and or traffic accidents throughout the Park.
This position will begin in December and continue through at least March.
Hours of operations will remain flexible to coincide with high visitor use patterns. To be eligible for the use of Park housing, the volunteer is required by park policy to work a minimum of 32 hours per week. The program will consist of one or two RAVEN units. One volunteer unit will only work weekends/ Holidays on a part time basis. The full time volunteer will work a minimum of eight days during each pay period (two weeks). Each unit (or team depending on staffing levels) will work shifts together. These shifts will include weekends.
The National Park Service (NPS) will provide a vehicle, so as to ensure maximum coverage and utilization of the RAVEN. The VIP must be able to operate 4 x 4 pickup truck during adverse winter conditions and on snow and icy roadways.
Description of Duties:
This is a NON-Law Enforcement volunteer position. The RAVEN position will remain flexible and will be utilized as needs arise and in ways to best support the park operations and emergency services. The scope of work assignments may include, but are not limited to the following:
Assist and monitor chain control requirements and road closures. Work with LE Rangers when snow chain requirements are in effect for vehicles traveling within Mt. Rainer National Park. Changing chain control signs when required. Assisting park visitors by advising proper snow chain placement on vehicles. Advise park visitors on current road and weather conditions and forecast.
Assist with lock outs and jump starts.
Attend trainings/meetings as appropriate.
File lost and found reports as needed.
Remain highly visible to park visitors while conducting patrols in an effort to provide visitors with information, assistance, or directions.
Provide traffic control associated with congested areas (upper and lower Paradise lots), disabled vehicles, and motor vehicle accidents.
Verify reports of disabled vehicles.
Provide assistance to motorists as deemed appropriate, i.e. if we are unable to help the visitor, make calls for assistance.
Provide basic mechanical assistance to motorists to include, but not limited to: battery jumpstarts, providing fuel, changing tires, and providing basic hand tools.
Conduct foot and vehicle patrols in the Paradise area primarily checking for compliance of park rules and regulations.
Provide courtesy shuttles to park visitors, as appropriate. Courtesy rides will typically be limited to those associated with disabled vehicles and stranded hikers.
Provide courtesy transportation to Rangers requiring pick-up or drop off at trailheads. Check in daily with Paradise General Rangers to help shuttle rangers up to Paradise.
Provide assistance during EMS calls to include: carrying gear, assisting with family members of patients, or transporting stranded patrol vehicles.
Assist in administrative matters.
Perform other duties that assist the Paradise General Ranger staff.
The opportunity to live and volunteer within the park, while adding to the positive experience of many park visitors, is a rewarding experience for the volunteer as well as a valuable asset to the NPS.
Housing: The housing will consist of a (shared or single) government housing or RV site with hook-ups, in Longmire and or Tahoma Woods. The NPS will bear the expense if the volunteer meets the minimum of 32 hours per week.
Insurance Claims: Volunteers working within the guidelines of their position description retain the option of filing a claim through Worker’s Compensation program rather than any private insurance.
Reimbursements: Reimbursements of any out-of-pocket expenses incurred as a direct result of their volunteer activities. The Visitor and Resource Division will reimburse the volunteer for fully documented incidental expenses to the extent authorized by statute and under the discretion of the Supervisor. The volunteer will be reimbursed $0.14 for local commuting costs when using their private vehicle.
An NPS volunteer uniform shirt will be provided along with the volunteer ball cap. Volunteers will wear a belt and clean snow, work or hiking boots.
Volunteers must possess a valid State driver license. They also need to enjoy talking and interacting with the public, sometimes this will be under adverse conditions. It is essential that volunteers know when to (and when to NOT) assist in the recognition of hazards, violations and situations. The incumbent should possess the ability to get along with a variety of people and take directions and feedback from a number of law enforcement personnel. This is NOT a Law Enforcement position. A background investigation must be completed prior to beginning work
Submit an application through Volunteer.gov. Additional documents (resume, references, etc.) may be submitted by e-mail to supervisor Joe Spillane at Joseph_Spillane@nps.gov. Questions may be directed to the same address or by telephone to 360-569-6685. This recruitment notice is only a summary of the position; a more thorough statement of duties and procedures may be provided on request.
HOUSING & AMENITIES Type: Cabins Description: Housing is historic cabins at Longmire or apartments at park headquarters. RV sites with hookups are also available.