• Tour Guide/Interpretation • Visitor Information
Location: The Women In Military Service For America Memorial (WIMSA) at Arlington National Cemetery. The Memorial is Metro Accessible on the Blue Line. Parking passes are available for volunteers.
Purpose of the Position: Representatives serve as greeters and guides to visitors at the Memorial. A volunteer in this position will often be the only personal contact visitors have at the Memorial and are important to how the Memorial reaches out to servicewomen and the public. The Memorial represents the story of women’s service, and as a volunteer at the Memorial, you will help honor the servicewomen, preserve their stories, and educate the public.
Responsibilities and Duties:
Welcome visitors to the Memorial and Education Center
Operate the visitor services desk and computer
Distribute printed information
Provide interpretations and answer visitors’ questions
Encourage the registration of servicewomen in the Register database
Begin and introduce a film in the theatre
Assist event and program attendees
Give tours of the monument and its exhibits
Communication skills—volunteers will work with visitors in groups and one-on-one
Willingness to learn and speak to groups about the history of women in the military
Ability to work with a team to provide visitors the best experience
Basic computer skills—to run the film and videos
Ability to get to and from the Memorial
Volunteer Benefits and Rewards
Part of a community working to educate the public on the stories of women in the military
Permanent Volunteer name tag
Enrichment Activities, where Volunteers learn more about women in the military and how to best help visitors learn our story.
Monthly meeting with Volunteer Coordinator to foster a cohesive team and have recognition for volunteer ideas and issues
Yearly meeting with the President to go over the past year and the Memorial’s future.
Invitation for Active Volunteers (those contributing 8hr/month on average) and their guest to a yearly Volunteer Appreciation and Awards Banquet
Time Commitment: Volunteers are expected to work a minimum of 16 hours a month in four 4-hour shifts during operation hours (8:00am-5:00pm). It is preferred these four shifts are spaced out throughout the month—one shift a week. Some events may occur after hours, and a volunteer may be asked to help with shifts for these occasions.
Training: Our volunteers will be given extensive training to ensure they are comfortable with their tasks and are able to learn and improve. Visitor Services Representative Volunteers will attend an initial orientation and two 2-hour training sessions, including shadowing a tour guide and practicing their own tour.