• Research Library • Tour Guide/Interpretation • Visitor Information • General Assistance
Photo Courtesy of NPS
**Please note: we are accepting applications for the upcoming June training dates. However, the volunteer must attend one training session before starting their volunteer position.**
The National Park Service welcomes visitors from around the world at San Antonio Missions National Historical Park. Join our team as a Visitor Services Volunteer at Mission San Jose! Much of San Antonio can trace its roots to the park’s four missions, which are active Catholic parishes and part of a World Heritage Site. Visitors from around the world come to experience Spanish Colonial mission life and learn how the Spanish transformed native cultures through language, religion, and a new way of life. The missions serve as reminders of how native people adapted and succeeded in their new world, creating the culturally diverse San Antonio of today. Learn more online and visit us on Facebook, Twitter, and Instagram.
The Visitor Center, with park information, a film, bookstore, exhibits and guided programs, is located at Mission San Jose. The busy facility is open 9 am - 5 pm, 7 days per week and it is staffed by park rangers. Visitor Services Volunteers work side-by-side with park rangers, providing visitors with a wide range of information at the visitor center desk. Volunteers will also have the opportunity to rove the grounds at Mission San Jose, providing information and informal interpretation outdoors. Additional opportunities include assisting park rangers at special events in the park and at community events in and around San Antonio.
Attendance at a 4 hour orientation session is required. The next orientation sessions will take place from 8:00 am - 12:00 pm on June 15th & 22nd; you may choose one date to attend. Please complete application to receive additional information about the training.
Assist National Park rangers at the busy visitor information desk
Provide information to visitors (in person and by phone) about the park and surrounding area
Create a welcoming environment for park visitors
Distribute maps, brochures, and other printed materials
Describe road directions and routes between locations in the park or local area
Operate the orientation film
Availability to attend a training session on June 15 or 22.
Interest in working directly with the public, patience to answer repetitive questions.
Ability to assist and communicate with a high volume of visitors in a courteous, tactful, and informative manner
Flexibility to work with a diverse staff and provide high quality service to visitors from around the world.
Ability to operate an electronic cash register on behalf of Western National Parks Association (bookstore)
Ability to stand for long periods of time while assisting visitors in the visitor center and on the mission grounds.
Volunteers will be given extensive training to ensure they are comfortable with their tasks and are able to perform assigned tasks successfully. New Visitor Services Volunteers will attend one orientation training session on June 15 or 22, 2019. Other training will include informal interpretation, history of the NPS and numerous opportunities to shadow ranger-guided programs and rangers working at the information desk at the Visitor Center. Volunteers will also have access to extensive resources related to Spanish Colonial history including a park library.