• Office/Clerical • Tour Guide/Interpretation • Visitor Information • General Assistance
Photo Courtesy of NPS
Fort Sumter Visitor Services volunteers are the front-line representatives of the National Park Service at Liberty Square Visitor Education Center in downtown Charleston on the scenic Cooper River waterfront. They often provide the first impression visitors have when they visit Fort Sumter, aiding visitors in a variety of ways. They perform vital services to the public and staff the front desk, providing information and orientation to the park and local area. This position requires communication skills, composure in a high-volume setting, and a positive personality.
This position is ideal for someone interested in American history, working with the public, and helping others. It provides a great introduction to the National Park Service and other volunteer opportunities.
Visitor services volunteers are expected to commit to a shift of three hours at least once a week.
Description of Specific Duties
Greet visitors as they enter the center. Provide orientation to the building and Fort Sumter National Monument as well as the ferry operation.
Answer frequently asked questions and refer people to popular points of interest and other local National Park Service sites.
Answer and direct phone calls and deliver messages.
Assist rangers with resource protection in the exhibit area.
Inform the public of the Junior Ranger program as appropriate and assist with questions and swearing in Junior Rangers.
Assist rangers in dealing with any emergency or medical situation as directed. Know where emergency equipment is kept.
Assist rangers with maintaining records and visitation statistics.
Restock brochures and other informational materials at the front desk.
Assist rangers with checking restrooms for supplies and picking up litter on Park grounds.