• Visitor Information • General Assistance
Photo Courtesy of NPS
Do you have a love of history? Would you like to contribute to your national parks? Interested in working with a vibrant team of professionals? Klondike Gold Rush National Historical Park in Seattle’s historic Pioneer Square needs you!
As the only national park in the city of Seattle, we tell the story of the “last great adventure,” the 1897-98 Klondike Gold Rush. The gold rush played a large role in making Seattle the bustling, prosperous city it is today.
Volunteers are an important part of our team. They serve as front line representatives and the first (sometimes only) contact the public has with the park or the National Park Service.
Responsibilities include providing current, accurate information to visitors concerning the park and surrounding areas of interest; explaining visitor activities and recreational opportunities, including accessible features; providing NPS interpretive services; distributing maps, brochures, and other printed material. A genuine desire to ensure that each visitor has an enjoyable experience at Klondike Gold Rush NHP is essential. Volunteers must be flexible enough to handle variations in work routine caused by shifting priorities and visitor needs.
Specific Requirements: Be comfortable communicating to the public information about the park and area points of interest, available services, rules and guidelines, maps or directions, etc. Work well with co-workers. Share new and important information with co-workers and visitors. Represent the National Park Service while providing visitor contacts maintaining a professional demeanor. Answer recurring visitor questions. Resolve customer or visitor complaints by taking corrective action or referring the issue to a supervisor when appropriate. Show understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others. Relate well to people from varied backgrounds and different situations.
The park is open seven days a week so flexible work schedules are available. Visitor center hours are 9AM – 5PM in the summer, 10AM – 5PM in the winter.
Volunteers who earn 250 or more hours can receive a pass entitling them to free entry to all Federal lands for 12 months. The Volunteer Pass is honored nationwide at all National Park Service, Forest Service, Bureau of Land Management, Bureau of Reclamation and U.S. Fish and Wildlife Service areas where standard amenity fees are charged.