• Conservation Education • Other • Tour Guide/Interpretation • Visitor Information
Photo Courtesy of NPS
This position is based out of the Hatteras Island district within Cape Hatteras National Seashore. As team members, volunteers will perform duties to support the interpretive operations and mission goals of the park.
Actively participate in a safe workplace culture.
During lighthouse season, staff visitor contact points within lighthouse (top and base) and grounds.
Talk in front of large groups of visitors with safety talk at the lighthouse base.
Answer numerous and repetitive questions about the park in a professional manner.
Educate visitors on the regulations of the park and safety concerns.
Distribute maps, brochures, and other printed materials.
Handle negative contacts and sensitive topics in a professional manner.
Monitor and report safety concerns to appropriate staff member.
Receive and report lost and found items.
Occasionally, volunteer may be tasked to conduct an informal interpretative talk or presentation.
May be requested to assist in emergency medical responses within scope of training.
Knowledge, Skills, and Abilities Required
Ability to work independently with little to no supervision and as part of a team.
Ability to research and communicate facts about the resources at Cape Hatteras.
Skill in oral communication and tactful discussion of controversial subject matter.
Ability to maintain a positive attitude and consistently be courteous and polite to visitors.
Enjoy talking with and meeting people.
Ability to learn quickly and retain basic knowledge.
Ability to follow written and oral directions, ask clarifying questions to ensure understanding of expectations.
Ability to effectively deal with stressful situations.
Requires sitting and standing for long periods of time.
Requires walking the 257 steps of the Cape Hatteras Lighthouse (the equivalent of walking 12 flights of stairs.)
Work is performed in both indoor and outdoor environments. Outer Banks weather is notoriously unpredictable and can change quickly. The area experiences thunderstorms, high winds, rain, high heat, extreme cold, tornados or waterspouts, and hurricanes. It is often hot and humid and sometimes the heat index exceeds 100 °F. The environmental conditions at the lighthouse may include high humidity and hot temperatures as well as working in crowded areas with high volumes of public use. The Seashore is also home to a number of insects including biting flies, chiggers, mosquitos, sand gnats, and ticks.
Work Schedule Requirement
The volunteer will agree to a regular schedule of eight hours per shift and 32 hours per week.
The following time commitments are available:
May 1 - July 18, 2020
July 19 - October 12, 2020
While on duty, the volunteer will be required to wear a uniform. A NPS volunteer shirt, name tag, and ball cap will be provided. The volunteer will provide his/her own khaki or tan pants and brown shoes (no sandals.) The volunteer must look professional.
To occupy park quarters/trailer sites, the volunteer must provide at least 32 hours of service per week for at least six weeks, not to exceed six months.
Government Vehicles & Property / Personal Equipment
The volunteer will not drive a government vehicle.
Volunteer will not be using a government computer.
Volunteer’s personal vehicles/equipment will not be used while on duty.
Volunteer will not be reimbursed for expenses.
**Please provide three professional references when applying.**
HOUSING & AMENITIES Type: Trailer/RV Pads Description: Housing Type: RV Pads
Housing Description: Housing: Volunteer RV hook-ups within the park may be available, which include electric, water, sewer, and laundry. Housing in the local community is difficult to secure and expensive. If you want to live outside of the park, then you must find your own housing.