• Office/Clerical • Other • Visitor Information • General Assistance
Activities: Tour Guide/Interpretation, Visitor information, Visitor safety, General Assistance
Opportunity Description: Have a love for the outdoors? Find a fascination with natural, cultural and historical places? Like Talking to people from all over the world? Then here is an opportunity for you! Seeking friendly volunteers to greet park visitors, provide information on cultural, historical, and natural points of interest at Muir Woods National Monuments as well as rove trails and provide interpretive programs. Muir Woods National Monument is Located 11 mile north of San Francisco in Mill Valley California.
Description of Duties
Develop knowledge of historical and natural resources of Muir Woods and the surrounding area
Interact with visitors providing basic and/or in depth information of coastal redwood ecology, history of Muir Woods, plant and animal life and the surrounding area
Rove trails ensuring safety of visitors as well as engages visitors about the site
Provide interpretive talks and tour to our thousands of visitors each day
operate NPS radio in accordance with NPS regulations
As a National Park Service volunteer you will be provided with information and training about Muir Woods National Monument and the surrounding area.
You will have the opportunity to learn about the National Parks!
Experience communicating with people of diverse cultures and interests.
Walk amongst the tallest living organism, Coastal Redwood trees, and share your knowledge with the visiting public
GOAL: Provide cultural and natural site resource information to the public in a courteous manner. This in turn increases public awareness of the resources and fosters a public sense of stewardship in preserving the resources for future generations.
Good communication and interpersonal skills;
Comfortable speaking front of groups of people
Willingness to learn about Muir Woods national Monuments, and the resources in and around the Golden Gate National Recreation Area.
Knowledge of other languages is beneficial, but not required.
Ability to walk at least 2 miles, working under occasionally adverse conditions (wind, fog rain and cold) often standing for periods of an hour or more.
You will be required to wear an official National Park Service Volunteer uniform that will be provided to you.
Scheduled Hours: 10 hours per month and a minimum of a 6 month commitment. Reliability is necessary
• Other • Tour Guide/Interpretation • Visitor Information • General Assistance
The Marin Headlands, part of the Golden Gate National Recreation Area (GGNRA), encompasses 12,000 acres of open space, extending from the north end of the Golden Gate Bridge to Muir Beach. Renowned for its geological features, the Marin Headlands also provides habitat for diverse plants and animals including several endangered species, and contains significant other cultural resources such as the former Nike Missile Site SF-88, the remains of more than two dozen former military gun emplacements and associated structures such as Battery Townsley, and the Point Bonita Lighthouse.
Activities of the Marin Headlands Visitor Center Volunteer are classified as primarily “interpretive” – public orientation and resource education. The Visitor Center Volunteer is part of the Marin Headlands volunteer and internship program, administered by the National Park Service, GGNRA, at the Marin Headlands. The volunteer is required to wear the approved National Park Service volunteer uniform.
Description of Duties
The Visitor Center Volunteer staffs the Marin Headlands Visitor Center and maintains its day-to-day operations. The volunteer will maintain the visitor center in a clean, neat, and organized state. The volunteer will maintain and accurately and effectively share with the public their knowledge of general park procedures, regulations and policies, Marin Headlands site locations, campground policies and current events. The volunteer will be expected to answer the phones and greet walk-in visitors in a friendly and courteous manner, and to operate a park communications radio. Campground and program reservations and permits will be recorded thoroughly and accurately. The volunteer will also maintain and stock brochures and maps, the hot beverage area, and will assist with project work on occasion.
Be well informed on park resources
Know how to operate base station and other portable radios
Issue camping permits
Answer phone calls and walk-in visitors’ questions courteously
Perform general house keeping in the Visitor Center
Maintain and clean exhibits
Be on time and in proper uniform
Keep track of visitation and phone call numbers
Record name and hours worked on daily Visitor Center Services Form
Volunteers receive training in National Park Service mission, policies, and visitor center operations. Volunteers can receive training in CPR, First Aid, Interpretation, and gain experience communicating with people (both public and staff) of diverse cultures and interests.
The main goal of the volunteer is to provide cultural and natural site resource information to the public in a courteous manner. This in turn increases public awareness of the resources, and fosters a public sense of stewardship in preserving the resources for present and future generations.
Knowledge / Skills Desired
Enjoy working with the public
Excellent oral communication skills in person and on the phone
Able to prioritize demands and handle visitor requests in an efficient manner
Knowledge of Bay Area locations and attractions helpful, as well as park resources such as flora, fauna, geology, lighthouses, and military history
• Office/Clerical • Visitor Information • General Assistance
The primary duty is to staff the Pacific West Region Information Center (PWRIC). The PWRIC is located at in the Golden Gate National Recreation Area Headquarters building.
The Center provides information about National Parks in the Pacific West Region of the country that includes parks in California, Nevada, Idaho, Washington, Oregon, Guam and American Samoa. The PWRIC also receives requests for information about other areas and agencies including San Francisco city parks, California State Parks and U. S. Forest Service areas.
Description of Duties
Responding to visitor inquiries in person, over the phone and by mail. These inquiries will range widely in topic
Updating informational materials for visitors
Special activities/opportunities may occur as Park Service needs arise.
This position requires the ability to prioritize visitors' needs and adapt to new situations to handle the demands of a busy office setting, e.g., answering phones, admitting visitors to the building, responding appropriately to emergency situations, prepare mailing materials, photocopying, filing, etc.
Applicants must be able to multitask and to work independently in absence of other staff.
As a National Park Service Volunteer you will provide information about National Park areas.
You will have the opportunity to learn more about National Parks than you ever imagined
Sometimes, you will be the first and only contact visitors from all over the world will have within the National Park Service (NPS)
Meet fellow volunteers at trainings and social events.
Goal: The goal of the Information Center is to provide visitors with information abou the Golden Gate National Recreation Area and NPS sites in the Pacific West Region.
Good communication and interpersonal skills
Ability to use office equipment and a telephone
Willingness to learn about the vast resources in our National Parks
Knowledge of other langauges and writing skills are beneficial, but not required. You will be required to wear an official National Park Service Volunteer uniform that will be provided to you.
Scheduled Hours: Four hours per week. Work periods are Monday through Friday, 8:30 am to 12:30 pm or 12:30 pm to 4:30 pm. Some flexibility possible, however reliability is necessary.