• Visitor Information • General Assistance
Photo Courtesy of NPS
The Trails & Rails program is a partnership between Amtrak and the National Park Service that connects travelers to the heritage and natural resources of a specific region while traveling by rail. On Saturdays between March and December, volunteer guides ride aboard Amtrak’s Northeast Regional train from Union Station in Washington, DC to Penn Station in New York, NY. After a brief layover they embark on the return journey. The entire round trip takes about 10 hours, making for an exciting, yet arduous, day. Volunteers must meet Amtrak’s requirements for physical fitness. Tasks performed may include but are not limited to:
Interacting with passengers by answering questions about National Park Service (NPS) sites along the route and providing information intended to encourage visitation and stewardship at those particular sites
Providing interpretation, customer service, and trip planning recommendations
Maintaining and distributing maps, pamphlets, brochures and other printed materials
Making informational announcements over the train’s intercom system
Operating an Ipad connected to Amtrak wi-fi
Walking aisles to greet travelers
Recording the number of interactions with riders
Maintaining a trip log to record interactions and noteworthy occurrences during both trips and sending log to Lead Trails & Rails Volunteer promptly after return trip is complete
Minimum 50 hours per calendar year
Minimum 1 year commitment
12 hours of training in February at Union Station in Washington, DC (counts as part of 50 hour minimum)
Please contact Trails & Rails Coordinator Ron Grissom at firstname.lastname@example.org
• Construction/Maintenance • Conservation Education • Historical Preservation • Other • General Assistance • Weed/Invasive Species Control
Photo Courtesy of NPS
Note: This opportunity is for groups of 15 +
Does your organization want to plan a day of service? Perhaps you would like to give back by completing a service project on the National Mall! Volunteers assist in a myriad of fun and meaningful projects that help to maintain the park and ensure enjoyment of visitors, present and future.
Some examples of projects include landscape work, minor tree pruning, gardening, staining park benches, painting, and general clean-up of the park on the Mall itself or at one of the iconic memorials. Tools and gloves are provided. Most projects take place between 9am and noon on weekdays and weekends. Volunteer(s) can receive community service hours for these projects.
The mission of the National Mall and Memorial Parks is to manage, preserve, and maintain the monuments, memorials, and historic sites in the heart of Washington, D.C., and to provide opportunities for all Americans and park visitors to understand and be inspired by their significance. By volunteering, you can help advance the National Park Service mission and have a lasting effect on generations to come. Join in the fun!